Shipments and Deliveries

DELIVERY METHOD

Our shipments are insured by our unique partner Colissimo.

COLISSIMO "POINT RETRAIT" AND "AT HOME" FOR FRANCE

Packages to France are sent by Colissimo.

Delivery times are 48h to 72h.

Our shipping fees for France are : 8 €.

Shipping costs are offered starting from 200 € of purchases.

DELIVERIES TO THE EUROPEAN UNION WITH THE COLISSIMO EUROPE SERVICE

Packages to Europe are sent by Colissimo Europe.

Delivery times are 4 to 6 days

Our shipping costs to Europe are : 8 €

Shipping costs are offered starting from 200 € of purchases.

INTERNATIONAL DELIVERIES WITH THE COLISSIMO EXPERT SERVICE

International shipments are sent by Colissimo Expert.
Delivery times are 4 to 8 days.

Our international shipping costs are : 30 €.

FRANCE DOM-TOM DELIVERIES WITH THE COLISSIMO EXPERT SERVICE

France Dom-Tom shipments are managed by Colissimo Expert.

Delivery times are 4 to 8 days.

Our shipping costs to Dom-Tom are : 20 €.

For any additional question, please contact our customer service.

> Contact customer service

WITHDRAWAL IN STORE

Your orders can be picked up in our Guidel or Paris stores.
Please consult our opening hours:

> Guidel store
> Paris store

EXCHANGE AND RETURN

YOU WANT TO RETURN YOUR ORDER FOR AN EXCHANGE ?
WE TAKE CARE OF RETURNS WITHIN 14 DAYS.

If you are mistaken in size, if you want to choose another model or another color,
we make it easy for you by offering you the return package and sending you the new garment at no extra cost.

Ask for your return label by writing to our customer service (link below), prepare your parcel by integrating all the elements present at the reception,
and deposit your parcel in the post office nearest to you.

> Contact our customer service now.

YOU WANT TO RETURN YOUR ORDER FOR A REFUND?

Within 14 days, if you are not satisfied with your order and you wish to return it for a refund or a credit note,
the return costs are at your charge.

> Contact our customer service now.